As our handmade swimwear designs are specially made to order, regrettably we cannot accept refunds or cancellations. We do however accept exchanges if the bikini you have ordered is too big or small. Exchanges are to be returned within 14 days from delivery and will only be accepted with tags still attached and in new, unworn condition. Please contact us to discuss your exchange requirements.
Please ensure you are 100% happy with your choices and selections before placing your order. If you are supplying measurements with your order, please ensure you are submitting the correct measurements and have followed our measuring instructions correctly.
We accept unworn swimwear from our pre-made Colour Duo collection in new condition with tags and liners still attached within 14 days from delivery for a full refund (excluding original delivery fee). We cannot currently offer exchanges on our Colour Duo bikinis. If you need a different size or style, please return your unwanted item for a refund and place a new order.
Please take extra care when trying on swimwear as any items with damage such as makeup, deodorant or general wear will be refused refund and your order will be sent back to you. For sanitary reasons, please try on all swimwear over underwear.
Customers are liable for the cost of returning items and it is advised that a tracked service is used. Returns must be posted back to the following address: Bakini Deluxe Returns, 7 Mount Echo Avenue, London, E4 7JX
Once we receive and approve your returned items, we will process your refund to the original form of payment within 7 days. We reserve the right to refuse any refund if goods are not returned in a saleable condition, have been tampered with or are damaged in any way.